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Privacy Policy

This policy applies to the dedicated Helix One PC Digistore24 sales page. Helix One Technologies may process information necessary to respond to enquiries, process orders, provide software licenses and customer support, prevent fraud and maintain the website.

Information we process

Depending on your interaction with the service, this may include your name, contact information, transaction status and order reference, support requests, license activation information, and website technical or analytics data. Payment details are processed by Digistore24 and its payment partners; we do not collect full payment card numbers on this page.

How information is used and shared

Information may be used to fulfil purchases, deliver license details, manage refunds, provide support, prevent misuse and comply with legal requirements. We may share necessary information with Digistore24 and service providers providing hosting, email or operational support.

Marketing emails: how to unsubscribe

If you receive marketing or promotional emails from Helix One PC, you can opt out at any time:

1. Open a marketing email from Helix One PC.
2. Click the Unsubscribe link in the email footer, if provided, and follow the confirmation instructions.
3. If an unsubscribe link is unavailable or does not work, email support@helixonepc.com with the subject Unsubscribe from marketing emails and the email address you want removed.

We will process opt-out requests as required by applicable law. Unsubscribing from promotions does not stop essential transactional, purchase or license-support messages.

Data retention and rights

We retain information only as needed for legitimate business purposes and legal obligations. Depending on applicable law, you may request access, correction or deletion of personal information by emailing support@helixonepc.com.

Contact

Helix One Technologies · support@helixonepc.com