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Terms & Refund Policy

Product and license

This offer is for Helix One PC software, a one-year license for one Windows PC at $89.99 USD. Applicable taxes and other legally required charges, if any, are presented by Digistore24 during checkout. Actual software results depend on your system and environment.

Payment

Payment for this offer is handled exclusively through Digistore24 checkout. Your Digistore24 order confirmation contains your purchase reference and delivery information.

60-day unconditional refund policy

Purchases through this Digistore24 offer are eligible for an unconditional refund requested within 60 days of the purchase date. You do not have to provide a reason. Request a refund by contacting support@helixonepc.com with the purchase reference or through the support options in your Digistore24 confirmation.

Support

If your license key has not arrived, or you need assistance with installation, activation or another software issue, email support@helixonepc.com with your order number and a description of the problem. We aim to reply within 4 hours of receiving your message and will work to resolve the issue as quickly as possible. Resolution times depend on the issue.