Frequently Asked Questions

Does Helix One PC delete files automatically?

No. Helix One PC is designed for user-approved repairs. It shows review categories and safe repair opportunities before actions are applied.

Is it an antivirus?

No. Helix One PC is not marketed as antivirus software. It reviews Windows security settings such as Defender and firewall status.

How do I get a license key?

After online payment, a license key is generated instantly and emailed to the purchase email address.

What is the refund period?

We provide a 15-day refund period for eligible purchases according to the refund policy.

How can I contact support?

Email support@helixonepc.com or use live chat from the website.